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Why Outsource BPO Services to VE in South Asia

In the modern era of disruptive business models and rapidly-changing markets, successful businesses need to be adapt quickly to changing market conditions. In a time where clients and vendors are constantly changing, it is imperative that businesses have an understanding of how to manage the shifting needs of their partners. This can ensure a company is able to remain competitive in the ever-evolving market and remain true to its original identity.South Asia is a popular destination for all your BPO needs as it has an expanding and thriving BPO industry which has made it one of the top providers of customer service.

Virtual Employee is a leading Business Process Outsource BPO Services company in South Asia and offers the full range of BPO operations that includes handling customer calls, addressing queries, and resolving issues on phone calls, emails and chats. The company specializes in providing telephonic assistance to clients in various areas of business – customer service, sales support, complaint management, IT helpdesk…

Our offshore BPO experts have demonstrated their expertise in providing technical services like installation, maintenance and troubleshooting computer hardware, software and peripherals. They also provide data processing, back-office support to our company’s teams.

Some businesses are finding that customer service is a key point of differentiation, meaning they need to be able to provide timely and adequate customer services in order to retain customers and gain more of them with positive endorsement. Without taking a chance with your BPO service experts, you can’t hope to build up your brand and gain the word-of-mouth publicity that helps drive continued growth.

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360° BPO Services

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Voice Process

Your customer service department handles inbound calls and inquiries, while your voice process experts handle outbound calls. They will help with verification services, telemarketing, and sales-related questions.

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Chat Process

The chat process outsourcing option is ideal for companies that have a complex, in-demand service that requires 24/7 availability and has a lot of back-end processes.

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Email Process

If you are looking for reliable and knowledgeable email help, VE has a team dedicated to the South Asia region that can answer your questions. We have a diverse set of skillsets, and our multilingual staff is able to interact with your customers in many different ways.

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Blended Process

Our offshore blended process executives are experts in providing customer care services. They provide telephonic customer support on numerous issues and are able to do so within the stipulated time frame.

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Technical Support Executives

Virtual Employee, with their team of highly qualified IT professionals, are a global leader in the BPO field. They offer 24/7 customer support to all clients, troubleshooting and solving technical issues related to computer hardware, software and peripherals.

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Back Office Staff

When your team is feeling the weight of increased workload, it can be incredibly beneficial to outsource to Virtual Employee. This will allow you to scale your team up in no time and still have access to training and advice from your local team.

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Virtual Help Desk

Your virtual employee's executive staff handles a wide range of tasks for you remotely, including call tracking and resolution, chat assistance, problem management, and personalized support. Chat agents are available 24/7 to assist with any questions or concerns you have.

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Data Management Tasks

Sophisticated data analysis tools are becoming more and more popular on a daily basis. Many companies rely on these tools to provide them with vast amounts of information about their customers' spending habits, growth or decline in sales.

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Financial Process Troubleshoot

Virtual Employee provides the financial sector with software and tools to handle and streamline back office operations. They are trained by experts in finance and accounting software, they are also designed to be used globally.

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Why Hire BPO Service Professionals from South Asia

Happy customers means more business

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Largest Talent Pool

The region of South Asia is home to around 3.5 million graduates every year, unmatched anywhere else in the world and one that is able to provide a constant stream of new talent for employers.

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Dedicated Staff

VE's data entry experts are full-time employees of the company, giving you a degree of control that you won't get with freelancers.

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Massive Cost Savings

Outsourcing BPO services with Virtual Employee helps you save significantly on costs by avoiding the need for payroll, benefits, and additional training.

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6 Benefits of Hiring Data Entry Experts from VE

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Free Trial

VE offers a 1-week free trial with all its resources. You can hire your exclusive BPO expert only after you are satisfied with their performance during the free trial period.

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Full-time Employees

Virtual Employee Resources is a platform that provides full-time employees on your payroll who work exclusively for you. These resources give you complete control over your projects, and they are available whenever and wherever you need them.

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Triple-vetted Experts

You can hire Business Process Outsourcing professionals from Value Engineering Associates at a fraction of your local cost. Get more experienced resources at 70% less costs

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Value for Money

With the support of VE’s data entry team, you can leverage their expertise to take on projects that you would normally pay for.

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No Overhead Costs

With VE you pay for your hired resource and nothing else. We provide everything from office space, infrastructure, admin and accounts to other overheads.

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Diverse Experience

You have a wide variety of options with VE, as we offer a diverse skill set of subject matter experts from varied backgrounds and with differing levels of expertise.

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Hire BPO Experts for 150+ Domains & Industries

Leverage our decades-long expertise in providing Business Process Outsourcing solutions

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Automotive

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Healthcare & Insurance

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Banking & Insurance

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Travel & Tourism

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Real Estate

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Energy & Utilities

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Choose from Our 3 Easy Hiring Models

The Financial and Accounting team at VE is made up of junior, mid-level, managerial and senior managers who can address a wide range of financial needs with their experience in the industry.

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Team Model

In this scenario, you could hire a team of individuals with varying levels of skills and experience, but you would only be paying for the equivalent of one resource.

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Dedicated Model

You have one BPO service expert exclusively. This gives you complete control over your hire and your project, as well as maximizing the full potential of the process.

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Full-time, Part-time or Ad-hoc

You can hire BPO service experts in a variety of ways depending on your specific requirements. These include hiring them on a full-time, part-time or ad-hoc basis.

Hiring Was Never This Easy

Share your requirement with us and your dedicated BPO expert will be ready to start before the day ends.

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Talk to us

Share your requirement with us.

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Hand-pick the best resources

Handpick your BPO Expert We share shortlisted resumes to handpick.

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Choose your team

Interview them directly and take tests as well.

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Get Going

Review the results. Take your pick and start.

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Business Process Outsourcing FAQs

All your queries answered

Is it possible to have a free trial before hiring BPO experts?

With Virtual Employee, you can take a 1-week free trial with your chosen BPO services expert. If you are not fully satisfied with their quality, or if they are not providing the results that you need, then the service expert will be terminated immediately.

Will the hired remote resource work in my hours?

VE has a wide range of service providers that are unmatched and is always on the lookout for more talented employees. As far as the BPO industry is concerned, VE’s experts work round the clock to make sure your needs are met, shift hours and schedule.

How do I communicate with my employee?

With the platform, communication is very easy. You can have phone conversations, e-mail conversations, video calls, or even video conferencing via Skype. It is this flexibility of the platform that makes it such a valuable tool for business and personal use.

I have very sensitive data, can I trust its safety?

VE has a stringent data security system in place. We are compliant with the EU’s GDPR, Canada’s PIPEDA, and US’ ECPA. Additionally, all of our resources sign an NDA with us

How easy it is to scale up or down with VE?

You can initiate the addition of resources on your ongoing project by sending an email. Likewise, you can send a scaling down email when your work is done.

What happens if my BPO service expert from VE takes leave?

Unfortunately, other experts cannot take over from your chosen resource in the case of an emergency. A replacement is possible if you go with the team model if you want to save on costs and ensure quality management throughout your company.

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