Admin and support
For the inbox, diary, data entry and bookings that pile up when nobody owns them.
Hire a professional virtual assistant by role
Pro Virtual Assist finds and manages professional virtual assistants for the role you need, from admin and personal support to marketing, design, web and data. Choose a role family below, see who it suits and who it does not, and read the rate by experience level. Not sure? Answer a few questions in the role finder.
How the roles are organised
Every role page describes one kind of work. The roles sit in six families, so you can start with the kind of help you need and then pick the role inside it.
Whatever the role, you pay an hourly rate that rises with experience, from the beginner level (1 to 2 years) to pro (6 to 8 years). The screening is the same for every role, and we run recruitment, payroll management and quality management. What differs is the task list, and that is what each page sets out.
Choose a role family
Rates are per hour in pounds at the beginner level and rise with experience. The grid further down shows every level.
| Role family | Suits you if | Probably not for you if | Rate from |
|---|---|---|---|
| Admin and personal support | You want an inbox, diary, travel and data entry looked after | You need design, video or specialist marketing | £4.50 an hour |
| Customer and sales support | You have email, chat or ticket queues, or lead research and customer records to keep up | You want someone to own your sales decisions | Ask on a free call |
| Digital marketing | You know your plan and need someone to carry out the work | You need a strategy team rather than someone to do the tasks | from £6.50 an hour |
| Design and video | You have a brand and a steady flow of graphics, edits or animation | You need creative direction built from nothing | £4.50 an hour |
| Web and data | You have a site or reports that need regular work | You need a managed agency project rather than someone working in your tools | from £6.50 an hour |
| AI specialists | You want a person to build and run workflows with AI tools | You want an agency to design an AI programme | Not listed here |
Not sure where your tasks sit? The role finder asks a few questions and points you to a role.
Browse every role
One line on each role page, grouped by family.
Admin and personal support
Personal assistant
For anyone who wants diary, inbox, travel and everyday to-dos looked after.
Executive assistant
For senior diary, travel, board and confidential support.
Customer and sales support
Customer support
For email, chat and ticket queues answered in a consistent tone.
Sales
For lead research, outreach support and CRM upkeep.
Digital marketing
Digital marketing
For one marketing channel at a time, each with its own role page.
Channels: SEO, social media, paid ads, Google Ads, Meta ads, TikTok ads, LinkedIn ads, media buying, content creator, copywriter and email marketer.
Design and video
Graphic design
For social graphics, ad creative, presentations and brand files, worked from your brand guide.
Video editor
For edits, captions and social cut downs in a consistent brand style.
Animator
For explainers, motion graphics and animated social content.
Figma designer
For UI and UX design in Figma, handed over as clean, usable designs.
Web and data
Web design
For page layouts, landing pages and the regular changes a live site needs.
Web developers
For builds, fixes and ongoing site care in the stack you already use.
Data analyst
For reports, dashboards and data cleaning.
CMS experts
For WordPress, Shopify and Wix sites: content, products, forms and fixes.
AI specialists
AI specialists
For a person who builds and runs workflows with AI tools: automations, custom assistants or AI assisted video.
How to choose a role
This is general guidance for any business hiring remote help, not a promise about one assistant.
- Start with the task, not the title. List what costs you the most hours, and match the biggest block to a family above.
- Hire for one skill at a time. One person is rarely strong at video editing and inbox management at once. If your work crosses families, a client can hire more than one assistant, and the team page explains how teams are priced person by person.
- Check the boundary. The “probably not for you” column is there to save you a call. Creative direction and strategy are outside these roles.
- Ask which tools they use. Say on the call which accounts and software the work involves, and we set up the platforms and tools your assistant needs at onboarding.
Rates by experience level
One table covers the roles with a confirmed base rate. Beginner (1 to 2 years) is the base. Intermediate (2 to 4 years) is 1.4 times the base, expert (4 to 6 years) is 1.9 times and pro (6 to 8 years) is 2.5 times, with each rate rounded to the nearest 50p. All figures are per hour, in pounds.
| Role | Beginner | Intermediate | Expert | Pro |
|---|---|---|---|---|
| Admin and support, personal assistant, graphic designer | £4.50 | £6.50 | £8.50 | £11.50 |
| Video editor | £6.00 | £8.50 | £11.50 | £15.00 |
| Digital marketing, web design | £6.50 | £9.00 | £12.50 | £16.50 |
| Web and software development, animator | £8.00 | £11.00 | £15.00 | £20.00 |
Rates for roles not in the table are confirmed on a free call. A full time assistant is 160 hours a month and a part time assistant is 80. See pricing for the monthly figures, and recruitment, payroll management and quality management are included, with no separate recruitment fee.
How we choose the people
Every candidate goes through four steps before you meet them, in this order: CV screening, a first interview on personality and general benchmark criteria, a technical interview, and a practical task to test the candidate in the field. How it works shows the whole process.
Questions
Which virtual assistant role do I need?
Match the role to the tasks you want off your desk: admin and personal support for inbox, diary and travel, marketing for campaigns and content, design and video for graphics and edits, web and data for site work and reports. If your tasks cross families, start with the one that costs you most time. The role finder can help.
What is a professional virtual assistant?
A professional virtual assistant does assistant or specialist work for you remotely as their job, in your tools and during agreed hours. At Pro Virtual Assist, that means a person we have put through four screening steps, with their hours tracked, working on the tasks you hand over. See what a virtual assistant does.
How much does each role cost?
Rates are per hour in pounds at the beginner level: £4.50 for admin and support, personal assistant and graphic designer, £6 for video editor, £6.50 for digital marketing and web design, and £8 for web and software development and animation. Rates for other roles are confirmed on a free call. Rates rise with experience. See the pricing page.
Can I hire more than one assistant?
Yes. A client can hire more than one assistant, and a team is several assistants priced person by person, each at the rate for their role and experience. No team price or discount is stated. See virtual assistant teams.
What if the person I choose is not right?
In the first 3 months, you can end an unsuitable hire on one week's notice. In the first days, you can tell us it is not right and we will replace them. After the first 3 months, notice is 1 month. Replacement is included in the ongoing fee for as long as you are paying, at no extra charge.
Get started
Tell us what you need. We will take it from here.
Book a discovery call or send a few details. We will talk through the work, then shortlist the people who suit it.