Security and data protection
Is an offshore virtual assistant safe?
It is the right question to ask. Here is how we approach it, and what you should expect from any provider.
How we approach it
- Candidates are screened before you meet them
- Access is set up with you, and limited to what the job needs
- Hours are tracked
- Data handling is covered in your agreement
Good practice
What keeps your business protected
Before they start
Trust begins with who you hire.
- We screen candidates before shortlisting
- You interview and choose
- Your agreement covers confidentiality and data handling
- We set up accounts and tools with you
While they work
Access should match the job.
- Give access to only the tools the role needs
- Use a password manager and two-step verification
- Keep client data in your own systems
- Hours are tracked so you can see the work
If something changes
Plan for people leaving.
- Remove access straight away when a role ends
- Replacement cover means continuity
- Keep process notes in your own documents
- Review access regularly
Your responsibilities
UK GDPR still applies to you.
- You remain responsible for personal data you control
- Tell us what data the role will touch
- Use contracts and data processing terms that fit
- Ask us anything on the discovery call
Questions
Questions we are asked most
Cannot see yours? Ask us on a discovery call and we will answer it properly.
Do you sign confidentiality agreements?
Confidentiality and data handling are covered in your agreement. We can talk through your specific requirements on the discovery call.
Can I restrict what my assistant can access?
Yes, and we recommend it. Give access only to what the role needs and use two-step verification.
What if I need extra safeguards?
Tell us during the discovery call. For larger set-ups, Exclusive Teams include monitoring agreed in your contract.
Get started
Tell us what you need. We will take it from here.
Book a discovery call or send a few details. We will talk through the work, then shortlist the people who suit it.